BEST PRACTICE GUIDE

6 ways to launch your product with a bang

67%

actively seek owned brand products

Shoppers today aren’t just browsing — they’re making thoughtful choices. They want brands that reflect their values, solve real problems, and feel like more than just a label. This shift is reshaping how private brands must appear in the market.

Follow these 6 steps to ensure your next product launch is a hit:

STEP 1

Start planning

early

STEP 2

Sample before

your launch date

STEP 3

Listen to consumer feedback

STEP 4

Build social

buzz

STEP 5

Share content

others create

STEP 6

Optimize your

strategy

Plan ahead — private brand success takes time

The best private brands don’t just show up — they are prepared. Start early, stay flexible, and focus on creating a launch that earns trust and builds momentum from day one.

Use this timeline to guide your launch strategy, generate early buzz, and ensure your brand is ready to shine.

PRE-LAUNCH

6–12 months

Define your brand positioning and unique value.

Align cross-functional teams (product, marketing, creative, retail).

Concept your brand’s

look and feel — logos,

packaging, messaging

Concept your brand’s

look and feel — logos, packaging, messaging.

3–6 months

Distribute

product to brand

ambassadors to trial

5–6 months

Distribute

product to brand

ambassadors to trial

5 months

Sign off on creative

Sample before your launch date

Sampling can ensure your product detail pages have rich and authentic user-generated content in time for product launches.

What are some of the most important factors on a product page, according to shoppers?

Hover below for stats

How critical are product reviews

to consumers?

Do product descriptions and brand

photos matter to shoppers?

Do product descriptions and brand

photos matter to shoppers?

Just one review can

increase sales by 10%...

Listen to consumer feedback

Ratings and reviews give your brand crucial insights into products, so you can:

Identify opportunities for product improvement

Enhance your messaging and marketing strategy

3M uses reviews to innovate and improve products ahead of launch.

“Sometimes reviews reinforce our key uses, and sometimes it's a surprise in terms of how people use [Post-It® products]. We also hear some negative things, but that is an opportunity for our product development team to re-evaluate and incorporate that feedback.”

– Erica Schiebel, Brand Communications Supervisor at 3M

“Sometimes reviews

reinforce our key uses, and

sometimes it's a surprise...”

Success story

Rael

Product sampling gave Rael an effective way to:

Mine customer sentiment about new products

Refine its marketing messaging

Turn feedback into action

Build social buzz

Every brand wants to go viral, but the mechanics are complex. The only way to play the game is to share and maximize the impact of content consumers want to see.

Video content can be particularly effective, especially for a brand like Canon. The company live-streamed its Canon EOS R5 and EOS R6 launch event and Q&A session in July 2020. The videos were later posted to YouTube and the Canon site – and continued to attract viewers and drive demand for 10 days following the event.

“This was new, and we had two targets — people who had watched the launch video and those who had watched the Q&A. We ran out of stock on our own web store within hours. The demand was crazy.”

– Vishal Patel, Digital Interactions Specialist at Canon Europe

Success story

River Island

Offer exclusives to fans to generate FOMO

Exclusivity is an excellent way to inspire fear of missing out (FOMO) for your brand before and during a product launch. Social media is one of the best places to generate FOMO.

River Island launched a dress from its 2019 collection exclusively via Instagram ahead of its entire collection.

Share content

others create

The best product launches put social media users in charge.

River Island

Canon

The River Island campaign #ImWearingRI offers customers the chance to take selfies, which are shared on River Island's official Instagram account.

“You can't just talk to your audience; it needs to be a conversation. Our social media accounts constantly chat with customers and share their images of their clothes. It's why we've got 2.4 million followers on Instagram!”

– Chloe Bebbington, River Island Social and Community Lead in the UK

Build social buzz

You can use a few practical strategies to maximize your product's success and ensure a secure and profitable long-term trajectory.

Before launch, leverage insights from sampling campaigns. Gather data from reviews and social posts, which will give you insight into the most appropriate way to engage with your target demographic when the product goes live. Drilling down how customers will interact with your product can aid you in optimizing page text, filters, and visuals for the transaction-focused experience.

After launch, it is essential to consider all potential data sources, such as paid keyword effectiveness in paid media, strong revenue-driving keyword search terms in organic search, and conducting social listening audits. Reviews and Q&As are useful sources of sentiment analysis and help provide valuable insight into what customers consider important.

A PESO* strategy can help

A balance between paid, earned, shared, and owned media should be maintained to ensure a successful launch. Paid and owned channels are essential for promoting content, tactics, and offers, but earned and shared content and channels offer a more organic perspective that customers will appreciate. By conducting a marketing mix modeling (MMM) analysis, you can identify the most cost-effective elements, enabling you to optimize your content and channel mix.

e

P

S

O

converged

Your next converting

content will be

converged

Click for examples of paid, earned,

shared, and owned media

* PESO Model © by Gina Dietrich of Arment Dietrich, Inc., available under a Creative Commons Attribution No Derivatives License 4.0 at spinsucks.com

Success story

Kraft Heinz

Kraft Heinz understood from the get-go that generating social buzz for its new salad dressings would be the key to successful product launches.

Before launching eight new offerings from its Kraft Dressings Vinaigrettes, Twisted Ranch, and Bitten lines, the company tapped into Bazaarvoice's Influenster community to help generate reviews and visual content. It worked.

Looking forward

Getting more content in more places (faster!) is top of mind for marketers as companies respond to a sharp swing in consumer behavior.

Post-it® has seen a substantial rise in the importance of e-commerce.

“There has been an increased desire and appetite from consumers. The team has tried to prioritize e-commerce content even more than before.”

– Erica Schiebel, Brand Communications Supervisor at 3M

$1.2T

Global sales made through social commerce are expected to reach $1.2 trillion by 2025

$16.4M

The market size of influencer marketing jumped 19% to $16.4 billion in 2022

While uncertain, the future looks exciting for brands focused on delivering a seamless and engaging omnichannel experience for their customers.

This e-book is also available as a downloadable PDF.

Download PDF

Launching a product with a bang requires preparation and execution. A winning product launch begins with early planning and a strategy focusing on:

Creating a product launch timeline

Timely product sampling

Listening to consumer feedback

Building social buzz

Sharing user-generated content

Optimizing your strategy

Follow these 6 steps to help ensure your

next product launches with a bang.

References

1

Digital 2022 Global Overview Report

2

Bazaarvoice. “2022 Shopper Experience Index.”

3

Statistia retail e-commerec sales worldwide

4

Bazaarvoice. “2020 Shopper Experience Index.”

5

Bazaarvoice. “Burt’s Bees.” 2019.

6

Bazaarvoice. “Rael.” 2020.

7

Bazaarvoice. “Kraft Heinz.” 2020.

8

Influencer Marketing Hub. “The State of Influencer Marketing 2022: Benchmark Report.”

9

Statista Research Department. Global influencer marketing value 2016-2022.